Khetsiwe graduated from varsity college with a diploma in public relations. In 2010, she started working as a trainee in the Public Relations division of the South African Civil Aviation Authority (SACAA). She began working at BLZI Investments (Balondolozi Eswatini) in 2013 as a fund administrator with a focus on fund transactions and trade settlements. She currently works at Balondolozi, where she handles client inquiries and communicates with several banks to open cash, security, and call accounts. Additionally, she helps with audit requests and fosters positive client relationships.